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Some
questions frequently asked by first-time customers of
American
Self-Storage are:
Q.
Do I have to rent starting at the beginning of the month?
A.
Any day, Monday through
Saturday, that you want to begin rental is okay with us. Your rent is
prorated for the remaining days in the month you rent.
Q.
Must I rent a unit for a full month or for a contracted period of
time?
A.
After the initial rental, the contract is monthly,
and you can stay for any period of time you wish.
Q.
Do I have access to my unit in the evening or on Sunday, and when the
rental office is
closed?
A.
Yes! You can access your
unit from 6 a.m. to 10 p.m., every day of the year.
Q.
Why can't I get to my unit between 10 p.m. and 6 a.m.?
A.
Typical homeowner and business users of self-storage do not need
round-the-clock access to their storage units.
We can make special case-by-case monitored arrangements for
after-hours access in some instances.
But these are rarely needed or requested by our customers.
Q.
Do I have to use your lock or buy a lock from you?
A.
You may use your own
lock, keyed or combination, or we do have locks for sale if you prefer
to purchase one from us.
Q.
Do you have boxes for sale to use in moving or storing items?
A.
Yes. Various sizes are
available during regular office hours from the store manager.
Q.
What size storage units are available?
A.
Typically eight sizes are available, they range in size from 5x5-feet to 10x30-feet.
Q.
Can the store manager help me figure out the right size unit for the
items I
have to store?
A.
Yes. Our store managers have
guidelines for the types of items that will fit in each size unit, and
they are trained to save you money on your storage cost.
Q.
Will I need anything in the way of identification to rent a unit?
A.
Yes. We require a current,
government issued photo ID, such as a driver's license, and a phone number where we
can reach you if needed. Otherwise,
we can not rent a unit to you.
Q.
Can I store whatever I want?
A.
Just about whatever you want. We
do not permit the storage of illegal substances, hazardous or toxic
materials. In addition, we
do not allow customers to operate a business directly out of a unit, work on
a vehicle, regularly bring customers to look at merchandise, fabricate, weld,
or process materials, or to inhabit a unit.
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